1. Introduction
Welcome to RoboProp. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Singapore property valuation services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you use our property valuation services, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Property address and details you provide
- Reference or contract numbers (if applicable)
2.2 Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring website addresses
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide property valuation estimates and reports
- To communicate with you about our services
- To connect you with licensed real estate professionals (with your consent)
- To improve and optimize our services
- To comply with legal obligations
- To detect and prevent fraud or abuse
4. Data Sharing and Disclosure
We may share your information with:
- Licensed Real Estate Agents: With your explicit consent, we may share your contact information with qualified property agents who can assist you with your real estate needs.
- Service Providers: We may share data with third-party vendors who help us operate our services (e.g., hosting, analytics, email delivery).
- Legal Requirements: We may disclose your information when required by law or to protect our rights.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication measures
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain lead information for up to 3 years from the date of collection.
7. Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access your personal data held by us
- Correct inaccurate or incomplete data
- Withdraw consent for data processing
- Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us using the details provided below.
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
WhatsApp: +65 8298 1656